Terms and Conditions

These Terms and Conditions are the same as our Terms of Service.

Last updated: October 18, 2026

Welcome to Bella Lumina. These Terms of Service (“Terms”) govern your use of bellalumina.fashion (the “Site”) and any purchase you make from Bella Lumina (“Bella Lumina,” “we,” “us” or “our”). By using the Site or placing an order, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

1. About Bella Lumina

Bella Lumina is an online-only brand offering women’s apparel, shoes and accessories. We do not operate a physical store. All sales take place through the Site.

2. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to place an order. If you create an account, you are responsible for keeping your login details confidential and for activity under your account. Please let us know right away if you believe your account has been used without permission.

3. Products and descriptions

We take care to describe and photograph our pieces accurately. Colors, textures and drape can look slightly different depending on your screen and lighting, and measurements may vary slightly from piece to piece. All products are subject to availability, and we may limit quantities or discontinue items at any time.

4. Pricing

Prices are shown in U.S. dollars and do not include shipping or applicable taxes, which are calculated at checkout. We may change prices at any time. If a product is listed at an incorrect price because of an error, we may cancel the order and refund any amount paid, even after you receive an order confirmation.

5. Orders

Your order is an offer to purchase. We accept it when we confirm shipment. We may refuse or cancel any order, for example if an item is unavailable, a pricing or description error occurs, or we suspect fraud. If we cancel an order after payment, we will refund you in full.

6. Payment

We accept the payment methods shown at checkout. Payments are processed by third-party payment processors, and you agree to provide current, complete and accurate payment information. You authorize us and our processors to charge the total amount of your order, including shipping and taxes.

7. Promotions and discount codes

Promotional codes, including our email welcome offer, are subject to the terms stated with the offer. Unless stated otherwise, codes are limited to one use per customer, cannot be combined with other codes, have no cash value, and may not be applied to past orders. We may change or end a promotion at any time and may cancel orders that misuse a code.

8. Shipping

We ship to the addresses and regions offered at checkout. Shipping rates and estimated delivery times are shown at checkout or in your order confirmation, and delivery estimates are not guaranteed. Risk of loss passes to you when your order is handed to the carrier. If your order arrives damaged or does not arrive, please contact us and we will help resolve it with the carrier.

9. Returns and exchanges

We want you to love what you wear. If something is not right, you may request a return or exchange of eligible items within the return period communicated at the time of purchase. Items must be unworn, unwashed and undamaged, with original tags and packaging. Items marked final sale or non-returnable on the product page cannot be returned.

To start a return or exchange, email hello@bellalumina.fashion with your order number. We will confirm eligibility and send instructions. Approved refunds are issued to the original payment method after we receive and inspect the item. Original shipping charges and return shipping costs may not be refundable unless the item arrived damaged, defective or incorrect.

10. Intellectual property

All content on the Site, including the Bella Lumina name and logo, designs, text, photography, graphics and code, belongs to Bella Lumina or its licensors and is protected by intellectual property laws. You may view and print pages for personal, non-commercial use. You may not copy, reproduce, distribute or use our content for any other purpose without our written permission.

11. Reviews and submissions

If you post a review or send us content, you confirm it is your own and accurate, and you give Bella Lumina a non-exclusive, royalty-free license to use, display and share it in connection with our business. We may remove content that is unlawful, offensive or misleading.

12. Acceptable use

You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, using automated tools to collect data, placing fraudulent orders, or using the Site for any unlawful purpose.

13. Disclaimer

The Site and all products are provided “as is” and “as available.” To the fullest extent permitted by law, Bella Lumina disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

14. Limitation of liability

To the fullest extent permitted by law, Bella Lumina will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Site or our products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

15. Indemnification

You agree to indemnify and hold Bella Lumina harmless from claims, losses and expenses arising from your violation of these Terms or misuse of the Site.

16. Governing law

These Terms are governed by the laws of the United States and of the state in which Bella Lumina is based, without regard to conflict-of-law rules. Any dispute will be resolved in the courts of that state, unless applicable law requires otherwise.

17. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new “Last updated” date. Your continued use of the Site after changes are posted means you accept them.

18. Contact us

Questions about these Terms? Email hello@bellalumina.fashion.

Mailing address (not a store): Bella Lumina, 1203 Rockridge St., Round Rock, TX 78681